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Shipping Options & Charges
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AMEX |
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VISA |
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MASTERCARD |
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DISCOVER |
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UPS does not deliver
to PO Boxes or military APO or FPO addresses so if you require
shipment to a PO Box or military APO or FPO address, your order
will be sent via US Priority mail at $8.95 for the first item,
additional items may incur a slight incremental charge (maximum
charge is $12.95).
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In a rush? We will
ship your order via UPS 2nd day air at a flat rate of $15.95 per
order, or UPS Next day air for $29.95 per order. Valid only in
continental USA.
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For destinations in
Canada, Alaska and Hawaii, you pay shipping charges based on the
weight of the package. Most packages to these destinations are
shipped via the US Postal Service.
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Shipping Method |
Cost |
Delivery Time |
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UPS Ground |
$7.95 flat charge |
4 - 6 business days |
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UPS 3 Day Select |
$10.95 for initial item
Incremental charge for additional items may apply |
3 business days |
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Priority Mail |
$8.95 for initial item
Incremental charge for additional items may apply |
3-5 business days |
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UPS 2nd Day Air |
$15.95 flat charge |
2 business days |
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UPS Next Day Air |
$29.95 flat charge |
1 business day |
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International Air Mail
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$16 for 1 item
$5 per additional item |
6 - 12 business days |
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Canada Express |
$16 for 1 item |
6 - 12 business days |
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Shipping Options & Charges |
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Refund & Return Policy
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If you would like to
return a product, we recommend that you carefully read the following
notes detailing our return policy. All request for product returns
must be emailed to:
Returns@nutraweb.com
Terms &
Conditions
We will accept
product returns on products only after a customer has emailed us and
advised of of their intentions to return a product. Customer service
will issue a Return Authorization Number via an email. The email
will contain the Return Authorization Number and the customer care
agents' name that assigned it to you. Please retain a copy of this
Return Authorization Number email for your records. It will serve as
your proof of valid approved product return. You must write this
number on your invoice and include it on your return package.
Refunds will be issued upon receipt of the returned product(s). No
product will be accepted after 45 days from the day that an order
was placed. All other returns are not accepted. All refunds apply to
the product purchase price, which excludes shipping charges.
Because we provide our product at the lowest possible prices,
returns are very costly to us. All approved returns will incur a 25%
administrative fee for all Multiple bottles, opened or unopened.
This 25% fee will be applied to the total cost of the purchase and
is necessary due to the fact that we spend significant resources to
inspect and validate the re-entry into our inventory.
Please note
the 25% administrative fee ONLY applies to multiple bottle
orders/returns. |
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Order Processing Schedule |
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Orders received before
12:00pm eastern standard time will be processed and usually ship
that same day. Orders received after 12:00pm eastern standard time
will be processed immediately but will not ship until the following
day. We don't ship on weekends or holidays. Any orders placed on
Saturday or Sunday will be shipped on Monday. All shipping times and
dates are subject to change without notice. |
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